We are a family of four that are determined to create "the store of tomorrow". Some four years ago we realised how little conventional groceries have to offer to their customers. So we decided to change the retail model for good. What we mean by that read in our blog Creating the Store 2.0.
Alexander

Take a look at what others have to say. We couldn't have said it better ourselves.

• Feedback on Google
• Feedback on Trustpilot

First week that we started selling in Tallinn under Caffé Uno Baltics brand we did all the deliveries ourselves. We sought to understand the customers, the needs and the pains. We kept the prices low as we belive that the public goods such as coffee should be accessible by everyone.
Fast forward we have some of the highest retention rates in the industry, several brands that we represent in Northern Europe and the customers that text us on WhatsApp simply because they know they always get an answer.
You should too: text us now and we will get you a personalized service by Eve and myself – WhatsApp.
The Afanasyevs family

We believe that the best service is built on trust and people relations. Our business is a long-term game that we can win if only our customers are happy.
Unlike many businesses around we do not hide behind policies and terms. If sh..t happend we seek to resolve it like a family. If a customer kindly asked for delivery on a weekend we will get it delivered personally. If we believe there is an extra mile that we can walk for our customers, we will happily do so.
We are different because for the family people relations is the number 1 priority.

Absolutely! You have our Promise: if you buy something from our store that you don't like – we will refund you 100%. No questions asked. Just drop us a line on info@afanasyevs.com, tell us about your experience, why you did not like the product, and we will issue a refund notice in no time. 

Quite a lot to be frank. Starting with the family approach, ending with obvisous retail innovations that we have to offer. But first and foremost are the products. We've got some of the finest selection of Mediterranean goods that are guaranteed to relieve you of stress.
Coffee, herbal teas, functional drinks, personal care – the everyday essentials that make little changes so vital for our everyday routine. Try them out!

We specialize in Italian drinks only.

We work with the Dolce Gusto and Nespresso compatible capsules, but we trust the Italians to fill these capsules with drinks. Italian producers offer not only enduring charisma and pedigree, but also a wider range of flavors, biodegradable packaging, vitamins, minerals, and the functional properties of herbs and spices. 

We ship to Estonia, Finland, Latvia, Lithuania, Sweden.

Shipping to Estonia, Latvia, and Lithuania is free of charge. Shipping to Finland and Sweden is calculated at checkout.

For the Baltic states we deliver free of charge.
Update [10/08/2022]: shipping to Finland and Sweden is free on all orders 59 Euro and above.

We use Omniva and DPD that ship to the nearest parcel locker.

Find the nearest Omniva parcel locker in your area:

• Estonia
• Latvia
• Lithuania

Find the nearest DPD parcel locker in your area:

• Estonia
• Latvia
• Lithuania

Once fulfilled the order will be assigned with a tracking number. Enter it on:

• Omniva tracking
• DPD tracking

Absolutely. Select "Pick up in store" on checkout and collect in person at Priisle Tee 18, Tallinn.

You can pay securely by a bank card VISA, MasterCard, American Express, internet services PayPal, integrated Apple Pay, bank transfer to our account.

Yes, our VAT number is EE102476503. Once you make an order and email it to info@afanasyevs.com – we will raise an invoice for a bank transfer.

We do not support COD.

We do not support payment terminals in store.